Website Terms of Use

These terms govern use of the Truestone Software website. They do not replace any separate subscription terms, licence, statement of work, data-processing terms or other agreement that applies to a software product or paid service.

1. About us

This website is operated by Truestone Software Ltd, registered in England and Wales under company number 16318064, with registered office at Rutherford House, The Drove, Blackfield, Southampton, England, SO45 1XB. Contact us at info@truestonesoftware.com.

2. Using this website

You may use the website for lawful business and informational purposes. You must not:

• attempt to gain unauthorised access to the website, servers, accounts or data;
• probe, scan, overload, disrupt or circumvent security or access controls;
• introduce malware or use automated extraction in a way that harms the website or infringes rights;
• submit unlawful, misleading, defamatory or infringing material; or
• use website content to create confusion about your relationship with us.

You are responsible for ensuring that information you submit is accurate and that you have authority to provide it.

3. Information, demonstrations and availability

Website content and demonstrations are general information and may describe planned, optional or separately licensed features. They are not professional advice or a binding service commitment. We may update, suspend or withdraw website content without notice. We take reasonable care but do not promise that the website will always be available, uninterrupted, secure, complete or error-free.

4. Intellectual property

Unless stated otherwise, the website, its software, branding, design and original content are owned by or licensed to Truestone Software Ltd. You may view pages and make a reasonable internal copy for evaluating our services. You may not reproduce, modify, distribute, sell, reverse engineer or commercially exploit protected material except where the law permits it or we agree in writing.

Third-party names, logos and trade marks belong to their respective owners. References to marketplaces or platforms do not imply endorsement unless expressly stated.

5. Links and third-party services

Links to third-party websites are provided for convenience. We do not control or endorse their content, availability, security or privacy practices. Any use of a connected marketplace or third-party service is also subject to that provider's terms.

6. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to that, and to the fullest extent permitted by law, we are not liable for loss arising solely from reliance on general website content, inability to access the website, or third-party sites and services. We are not liable under these website terms for indirect or consequential loss, loss of profit, revenue, business, opportunity, goodwill or anticipated savings. Liability relating to a paid service is governed by the agreement for that service.

7. Privacy

Our Privacy Notice explains how we process personal data. Do not submit confidential, sensitive or personal information through a general website form unless it is necessary for your enquiry.

8. Changes and enforcement

We may update these terms by posting a revised version. If you breach them, we may restrict access and take appropriate legal or technical action. A delay in enforcing a term does not waive it. If any term is invalid, the remaining terms continue to apply.

9. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except where applicable consumer law requires otherwise.